Never Miss a Chance to Say Thank You — and Turn Customers into Loyal Fans
Our professional team makes warm, human thank you + feedback calls on your behalf. What each call delivers:
-
A genuine thank you tailored to the service provided,
-
Gentle feedback collection (what went well + any opportunities),
-
Invitation for reviews or referrals when the customer is happiest,
-
Immediate escalation of any concerns to you.
Key Benefits
-
Boost Customer Loyalty — Customers remember how you made them feel after the job is done.
-
Generate More Referrals — The right ask at the right time dramatically increases yes rates.
-
Protect Your Reputation — Catch and resolve issues before public reviews.
-
Save Hours Every Week — No more chasing follow-ups or training staff on calls.
-
Stand Out from Competitors — Most businesses never call. You become the one who cares.
Real results our partners see:
-
30–45% of calls result in a Google review or referral request
-
Significant drop in negative surprises
-
Higher lifetime customer value
How It Works (3 Simple Steps)
-
Connect — Link your job management system or send us completed jobs daily (CSV, API, or simple email).
-
We Call — Our trained callers contact your customers using your branding and scripts.
-
You Win — Receive detailed reports, feedback summaries, and easy-to-act insights in your dashboard.
Features
-
Fully branded calls (your company name & references)
-
Custom scripts tailored to your services
-
Detailed call reports + sentiment analysis
-
Performance dashboard with trends
-
Compliance with all calling regulations (TCPA ready)
-
Subscribe, but cancel at any time
We Handle the Follow-Up So You Can
Focus on the Work
We make personalized thank you and feedback calls for your service business — so you build stronger relationships, catch issues early, and grow through referrals.
Your team just finished a great job. The customer is happy today… but what happens next? Most service businesses lose the opportunity to:
-
Reinforce the positive experience,
-
Catch small issues before they become bad reviews,
-
Ask for referrals or Google reviews at the perfect moment,
-
Show customers they truly matter.
Manual calls are time-consuming. Automated texts feel cold. The result? Great work gets forgotten.
Professional post-service calls that strengthen relationships and grow your service business — without adding work for your team.
Choose a Care & Connect service.
Monthly Care Membership
200$Every month+$25 Account Set-up FeeOngoing monthly customer per 100 callsMonthly Care Membership
400$+$25 Account Set-up FeeOngoing monthly customer per 200 calls